Archives for Windows XP

 

Windows XP basic troubleshooting checklist

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How to start Windows XP in last know good configuration

  1. Start the computer and press the F8 key repeatedly.
  2. Use the up-arrow key to select: Last Known Good Configuration
  3. Press: Enter
  4. Select your desired operating system and press Enter.
  5. Windows XP will start.

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How to run the System File Checker in Windows XP

  1. Click: Start
  2. Click: Run
  3. Type: sfc /scannow
  4. Click: OK
  5. Wait for the process to complete.

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How to find Microsoft Fixit

Note: Microsoft Fix it has been renamed Microsoft Easy fix. Open https://support.microsoft.com/en-us/help/2970908/how-to-use-microsoft-easy-fix-solutions and follow the instructions.

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How to use Windows XP Troubleshooters

  1. Click: Start
  2. Click: Help and Support
  3. Click: Fixing a problem
  4. Select a category at the left and follow the instructions.

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How to fix a program in Windows XP

  • This procedure only works for some programs. We will use Adobe Reader as an example.
  1. Click: Start
  2. Click: Control Panel
  3. a. Click: Add or Remove Programs (if Control Panel is set to Category View)
    b. Click: Add or Remove Programs (if Control Panel is set to Classic View)
  4. Select the program that is not working.
  5. Click: Change
  6. Select the Repair option.
  7. Click: Next
  8. Wait for the process to complete.
  9. Click: Finish
  10. Click the red X to close Add or Remove Programs.

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How to check Device Manager and event logs in Windows XP

  1. Click: Start
  2. Right-click: My Computer
  3. Click: Manage
  4. Click: Device Manager
  5. Notice any errors on the devices list.
  6. Click: Event Viewer
  7. Double-click: System
  8. Notice any errors on the event list.

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How to fix common problems in Windows XP

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How to fix a network connection in Windows XP

  1. Click: Start
  2. Click: Control Panel
  3. a. Click: Network and Internet Connections (if Control Panel is set to Category View)
    b. Click: Network Connections (if Control Panel is set to Category View)
    c. Double-click: Network Connections (if Control Panel is set to Classic View)
  4. Right-click the network connection showing as: Connected
  5. Click: Repair
  6. Click: Close
  7. Right-click the network connection showing as: Connected
  8. Click: Disable
  9. Right-click the same network connection
  10. Click: Enable
  11. Run the Network Connection Wizard

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How to fix performance problems in Windows XP

  1. Set a System Restore point
  2. Check the computer’s antivirus status
  3. Prevent Windows Messenger for running at startup
  4. Run fewer programs at startup
  5. Run Disk Cleanup
  6. Run Disk Defragmenter
  7. Turn off Visual Effects
  8. Disable the indexing service

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