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- Click: Start
- Click: Control Panel
- a. Click: Uninstall a program (if Control Panel is set to Control Panel Home)
b. Double-click: Programs and Features (if Control Panel is set to Classic View)
- Click: Turn Windows features on or off
- Click: Continue
- Wait for the process to complete
- Uncheck: Indexing Service
- Click: OK
- Wait for the process to complete
- Wait some more (it really hasn’t crashed)
- Click: Restart Now
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- Click: Start
- Click: Control Panel
- a. Click: System and Maintenance (if Control Panel is set to Control Panel Home)
b. Click: System (if Control Panel is set to Control Panel Home)
c. Double-click: System (if Control Panel is set to Classic View)
- Click: Advanced system settings
- Click: Continue
- Click: Settings (under the Performance heading)
- Click: Adjust for best performance
- Click: OK
- Click: OK
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- Click: Start
- Click: All Programs
- Click: Accessories
- Click: System Tools
- Click: Disk Defragmenter
- Click: Continue
- Click: Defragment now
- Click: OK
- Click: Close (process will continue)
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- Click: Start
- Click: All Programs
- Click: Acessories
- Click: System Tools
- Click: Disk Cleanup
- Click: Files from all users on this computer
- Click: Continue
- Wait for the process to complete
- Click: OK
- Click: Delete Files
- Wait for the process to complete
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- Click: Start
- Type: msconfig
- Click: msconfig
- Click: Continue
- Select: Selective startup
- Uncheck: Load startup items
- Click: OK
- Click: Restart
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- Click: Start
- Click: Control Panel
- a. Click: System and Maintenance (if Control Panel is set to Control Panel Home)
b. Click: System (if Control Panel is set to Control Panel Home)
c. Double-click: System (if Control Panel is set to Control Panel Home)
- Click: System Protection
- Check: Local Disk (C:) (System)
- Click: Apply
- Click: Create
- Type a label of your choice for the restore point
- Click: Create
- Wait for the process to complete
- Click: OK
- Click: OK
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- Click: Start
- Click: Control Panel
- a. Click: Check for updates (if Control Panel is set to Control Panel Home)
b. Click: Windows Update (if Control Panel is set to Classic View)
- Click: Find out more
- Check: I agree to the Term of Use for Microsoft Update.
- Click: Next
- Select: Use recommended settings
- Click: Install
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