1. Click: Start
  2. Click: Control Panel
  3. a. Click: Network and Internet Connections (if Control Panel is set to Category View)
    b. Click: Network Connections (if Control Panel is set to Category View)
    c. Double-click: Network Connections (if Control Panel is set to Classic View)
  4. Right-click the network connection showing as: Connected
  5. Click: Repair
  6. Click: Close
  7. Right-click the network connection showing as: Connected
  8. Click: Disable
  9. Right-click the same network connection
  10. Click: Enable
  11. Run the Network Connection Wizard
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  1. Click: Start
  2. Click: Control Panel
  3. a. Click: Performance and Maintenance (if Control Panel is set to Category View)
    b. Click: System (if Control Panel is set to Category View)
    c. Click: System (if Control Panel is set to Classic View)
  4. Click: Advanced
  5. Click: [Settings] (under Performance heading)
  6. Click: ( ) Adjust for best performance
  7. Click: [OK]
  8. Click: [OK]
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  1. Click: Start
  2. Click: Control Panel
  3. a. Click: Add or Remove Programs (if Control Panel is set to Category View)
    b. Click: Add or Remove Programs (if Control Panel is set to Classic View)
  4. Click: Add/Remove Windows Components
  5. Uncheck: [ ] Indexing Service
  6. Click: [Next >]
  7. Click: Finish
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  1. Click: Start
  2. Click: All Programs
  3. Click: Accessories
  4. Click: System Tools
  5. Click: System Restore
  6. Click: (.) Restore my computer to an earlier time
  7. Click on a date when the computer worked correctly (must be in bold).
  8. Select the desired restore point if more than one is available.
  9. Click: [Next >]
  10. Click: [Next >]
  11. Wait for the process to complete. It can take up to 30 minutes.
  12. Look for the success message. (How to fix: Restoration Incomplete)
  13. Click: [OK]
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