Skip to content
- Click: Start
- Click: Control Panel
- a. Click: Check this computer’s security status (if Control Panel is set to Control Panel Home)
b. Double-click: Security Center (if Control Panel is set to Classic View)
- Verify that Malware Protection shows as: On
- Otherwise, install antivirus software
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- Click: Start
- Click: Control Panel
- a. Click: Programs (if Control Panel is set to Control Panel Home)
b. Click: Set your default programs (if Control Panel is set to Control Panel Home)
c. Double-click: Default Programs (if Control Panel is set to Classic View)
d. Click: Set your default programs (if Control Panel is set to Classic View)
- Select the web browser of your choice
- Click: Set this program as default
- Click: OK
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- Open Windows Mail.
- Click: Tools
- Click: Options
- Click: Advanced
- Click: Maintenance
- Change the number 100 runs to 1.
- Click: Close
- Click: OK
- Close Windows Mail.
- Click: OK
- Wait for the process to complete.
- Open Windows Mail.
- Click: Tools
- Click: Options
- Click: Advanced
- Click: Maintenance
- Change the number 1 runs back to 100.
- Click: Close
- Click: OK
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- Click: Start
- Click the right-pointing triangle.
- Click: Restart
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